• Phone: +8617858963264
  • sales@shyim.com.cn

TECHNICAL AND SERVICES



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YIM PLEDGE

n Custom Solar Cells & Training

1. We provide photos of custom solar cells for customer review.

2. Free on-site training is available only in China. Customers are responsible for travel and accommodation costs.

n Warranty & Replacement

1. One-year warranty on YIM solar cells

2. Free replacement service is provided within the warranty period, excluding consumables and damages caused by human error or force majeure.

n Response Time for Quality Issues

We commit to responding within 24 hours to any quality issues reported by customers.

n Solar Battery Failure Support

Assistance is provided to resolve any issues related to solar battery failures.

n Multilingual Technical Support

We offer multilingual services, providing clear technical solutions via phone or online consultation.

n Parts & Accessories

We supply solar cell parts and accessories and offer technical support as needed.

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